Intact Insurance & belairdirect

Workplace | Vancouver, BC | 2023
Client
Intact Insurance
Sector
Workplace
Location
Vancouver, BC
Year
2023
Size
50,000sf across 4 floors

Spanning four floors at 200 Granville Street, the new workplace unites both Intact Insurance and belairdirect under one address, streamlining operations and creating a shared environment that supports growth and collaboration.

Designed in partnership with Fusion Projects, the space centres around a welcoming staff lounge that acts as a social anchor for both brands. Expansive harbour views and abundant natural light enhance the sense of openness, while thoughtful planning ensures these qualities extend throughout each floor.

A balance of open work areas, private offices, and varied meeting spaces provides flexibility for different work styles. All furniture was specified to reflect each brand’s identity while maintaining a cohesive overall aesthetic.

The challenge
Two brands, one address, one culture

Merging two distinct insurance brands into a shared workplace required more than efficient floor planning. Intact and belairdirect each have their own identity and culture — the design needed to honour that while creating genuine common ground. Harbour views and natural light were strategic assets, not givens; the challenge was ensuring they extended meaningfully across all four floors rather than benefiting only corner offices.

The outcome
A workplace that makes both brands better together

Within six months of opening, voluntary attendance had increased measurably. The kitchen level became an informal anchor for cross-team interaction. Staff survey results showed significantly higher scores for space satisfaction, pride in the workplace, and sense of community — outcomes that translate directly into retention and recruitment.